Torrice Talk & Torrice Tech Talk

We welcome back Ed Fish from Mitsubishi Electric to discuss some of the most common application and installation errors he has seen working with Mitsubishi Electric equipment.

We welcome Alex Meaney from Mean HVAC to discuss the benefits of learning how to use Wrightsoft software and how bringing these calculations in-house can help improve your HVAC business.

We welcome Ed Fish from Mitsubishi Electric to Torrice Tech Talk to go over basic skills and functions needed for technicians before going to a call involving Mitsubishi Electric equipment.

We welcome AJ Jones from SERA and Kevin Thornton from JB Warranties to Torrice Talk to introduce the SERA field service management platform and announce an exclusive partnership between SERA and JB Warranties.

Doug Little from Payzerware is back for part two of our maintenance plan discussion. This time, Doug is discussing the innovative annuity plan to incentivize technicians to sell more maintenance agreements and make money doing it.

We welcome Doug Little from Payzerware back to Torrice Talk to discuss how administering a maintenance plan program can help your HVAC company predict forward-looking revenue.

Doug Little, President at Payzerware, joins Torrice Talk to discuss why HVAC companies need to be leveraging technology and introduces the "doomsday clock" theory for dealers and how soon your company could be affected by it.

We welcome back Amanda Woolums from the DAC Group to discuss the TransparenSEE dashboard and how dealers can use it to help their review management and local presence.

We welcome Victoria Garcia Massimo, North America Operations Manager at Airzone, to Torrice Talk to introduce dealers to the Aidoo WiFi and the Aidoo Pro controller by discussing the benefits of using the Aidoo platform to integrate your ductless units.

We welcome back Lorne Sederoff from SearchKings to discuss how shifting your digital strategy during the summer months can help your company maximize your digital advertising spend in the busy season and set you up for success when business slows back down.

We welcome back Warren Little from Williston-Allen Associates to discuss the line of refrigeration tools from NAVAC.

We welcome Warren Little, Regional Sales Manager at Williston-Allen Associates, to Torrice Talk to introduce the line of NAVAC vacuum pumps and explain why they are the premier choice for pumps.

We welcome Chris Hoskeer, Director of Commercial Sales and Vendor Relations at S. G. Torrice, back to Torrice Talk to discuss the changes made by the US Department of Energy for residential HVAC equipment.

We welcome Chris Hoskeer, Director of Commercial Sales and Vendor Relations at S. G. Torrice, to Torrice Talk to break down the efficiency changes made by the US Department of Energy for commercial HVAC equipment and what it means for dealers.

We welcome Johnny Anderson from Flair to Torrice Talk to introduce dealers to the Flair Puck Pro integrated control and the key features and benefits to the thermostat.

We welcome back Jacob Wright to break down what information can be seen by a dealer in diagnostics and how to read that information to make informed decisions on equipment.

We welcome Carri Norton and Michael Morey from Trane Technologies to discuss the future of connected controls, smart home and the Matter standard.

We welcome back Jacob Wright from Trane Technologies to take a tour of the technical aspects of Dealer Remote Configuration and answer some of the common questions technicians have about DRC.

We welcome back Paul Parish from Trane Technologies to educate dealers on the use and benefits of Dealer Remote Control, known as the DRC, while working in Dealer Diagnostics with smart thermostats.

We welcome Thomas Krugler, the Product Performance Specialist for Controls at Trane Technologies, to discuss installation and setup tips for smart thermostats. He also discusses how to work zoning into your connected controls, including his idea for "poor man's zoning" on non-communicating systems.

We welcome Michael Morey, the Product Manager for Thermostats at Trane Technologies, to introduce the full line of smart thermostats and the Trane and American Standard Home apps and discuss how this can help dealers.

We welcome Jacob Wright, the Technical Product Support Engineer for Diagnostics at Trane Technologies, to break down the technical aspects of setting up and using Dealer Diagnostics.

We welcome Paul Parish, Digital Adoption Manager at Trane Technologies, to Torrice Talk to discuss what benefits a dealer sees when starting to offer connected controls and smart home for Trane and American Standard Heating & Air Conditioning equipment.

We welcome Sean Gallagher, Area Sales Manager at Mistubishi Electric, to break down the features and benefits of the FS line of equipment. 

We welcome back Elaina Wellstead from Change HVAC Marketing to discuss how you can foster a better company culture and use that culture in your marketing efforts.

We welcome Tim Staniels from JB Warranties to Torrice Talk to discuss the benefits of offering extended labor warranties on all your Mitsubishi Electric Heating & Air Conditioning equipment.

Ken Gott is back to discuss some of his tips and tricks for installing ERV's in your customers homes.

We welcome back Elaina Wellstead, President of Change HVAC Marketing, to continue our branding discussion by looking at the benefits that comes from rebranding your HVAC company.

We welcome Elaina Wellstead, President of Change HVAC Marketing, to Torrice Talk to discuss the basics of rebranding your HVAC company and how small changes can take your brand to the next level.

We welcome Matt Tilas, Area Sales Manager in New Hampshire and Maine with Mitsubishi Electric Heating & Air Conditioning, to Torrice Talk to discuss changes and updates made in 2022 to the Diamond Contractor program and program scorecard.

We welcome Lorne Sederoff, VP of Training and Channel Development, and Mimi Valentim, Account Executive, from SearchKings to Torrice Talk to discuss targeted hiring campaigns with SearchKings and how these campaigns can benefit your HVAC company.

We welcome back Ken Gott to walk through what information is needed from the field before starting a technical support call with a member of our team.

We welcome back Lorne Sederoff, VP of Training and Channel Development at SearchKings, to discuss changes being made to the Google Local Services platform and how you can take advantage of these changes to help your standing on Google.

We welcome Ken Gott to Torrice Tech Talk to give his dos and don'ts along with installation tips for the installation of flex duct.

We welcome back Russell Lattime to discuss how to properly perform a triple evacuation and why it is so important.

We welcome Kyle Oliver from Insperity to Torrice Talk to discuss what benefits TCS and Customer Care dealers can leverage by using the Insperity ancillary benefit on their Elite Dealer Program benefits.

We welcome in Richard Rojo, the Elite Dealer Program Leader at Trane Technologies, to discuss the changes, updates and new benefits to the American Standard Customer Care and Trane TCS Elite Dealer Programs for 2022.

We are back with a special announcement about the new SGTorrice.com. Matt LaPan walks you through our new, more complete website and mobile app features.

We welcome back Jim Cherubini from Northway Group to discuss commercial indoor air quality applications for the REME Halo as well as other PHI-action IAQ equipment.

We welcome back Phil Valpey to discuss how to add accessories such as a humidifier or ERV to your Mitsubishi Electric Heating & Air Conditioning equipment by using a CN24 Relay Kit.

We welcome Jeff Matulich, VP of Marketing at EGIA, to Torrice Talk to discuss what EGIA offers HVAC contractors and how it can help grow your business. We also have an exciting show announcement related to EGIA's EPIC2021 event.

Phil Valpey is back to take you through more advanced checks on failing Mitsubishi Electric Heating & Air Conditioning equipment

Phil Valpey is back on Tech Talk to give you some of the common checks to make when you experience a failing Mitsubishi Electric Heating & Air Conditioning system in the field.

We welcome Jordan Bostic, the Partner Development Manager at Service Fusion as well as Judy Thornell, the President of Baytek, to discuss how Service Fusion has fully integrated their software with Quickbooks and how they work with Baytek to ensure a quick, seamless onboarding process for Quickbooks.

We welcome Jacob Kingdon and Dylan Walden from FieldEdge to discuss the FieldEdge Field Service Management platform and some of the advantages HVAC contractors have when switching to FieldEdge.

We celebrate 100 episodes of Torrice Talk by looking back at some of the best moments in podcast history.

We welcome Ray Rite from Trane Technologies to take a deeper look at spine fin technology and how Trane Technologies is using the technology to make a better, more efficient product.

We welcome back Jim Cherubini from Northway group to discuss an IAQ solution for ductless minisplits using PHI, the same action as the REME Halo.

We welcome in Ken Gott to have our first discussion on the new Symbio 700 commercial control.

We welcome in Amanda Woolums from The DAC Group to discuss what Google Posts are, how to use Google Posts and how they can help your Google ranking in local search.